AHEAD+

This Privacy Policy describes how Adecco Thailand (“we”, “us”, “our”) collects, uses, and shares information through the AHEAD+ mobile application (“App”), available on Android and iOS. AHEAD+ is an internal field workforce and HR management tool used by employees, supervisors, and administrators of Adecco Thailand and its clients.

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

Account and personal information

When you log in or use the App, we collect:

• Username and password, for authentication
• Full name and email address
• Employee / user ID and role information

Location information

The App collects precise (GPS) and approximate location data, and uses Bluetooth (iBeacon) signals, to verify your presence at a workplace when you check in or check out. Location is collected only while using check-in / check-out related features.

Photos and videos

The App requests access to your camera and photo library so you can capture or attach photos and videos — for example as supporting documents for check-in / check-out, sales reports, or leave and overtime requests.

Device information and identifiers

We collect device-related information to secure your account and deliver push notifications, including:

• A device identifier (Android ID on Android, or Identifier for Vendor on iOS)
• Device model, operating system, and app version
• Push notification token (Firebase Cloud Messaging)

Biometric data

If you enable Face ID, Touch ID, or fingerprint unlock, biometric authentication is processed entirely on your device using the operating system's secure biometric APIs. We do not collect, transmit, or store your biometric data on our servers.

Crash and diagnostic data

The App uses Sentry, a third-party crash reporting service, to detect and diagnose app crashes and errors. This may include your user ID, device information, and technical logs at the time of the error.

Microphone

The App requests microphone access as part of the camera feature on some devices. We do not record or transmit audio.

We use the information collected to:

• Authenticate your account and maintain app sessions
• Verify attendance and location during check-in / check-out
• Process leave, overtime, sales, and merchandising reports you submit
• Send push notifications, such as approval status and reminders
• Diagnose and fix technical issues
• Comply with our obligations as an employer / staffing service provider

We do not sell your personal information. We share information with:

Sentry

Crash reporting — receives device information, user ID, and diagnostic logs.

Firebase Cloud Messaging

Provided by Google — receives your device push token to deliver notifications.

Google Maps

Used to display maps; standard location and map-interaction data may be processed by Google under its own privacy policy.

Adecco systems

Our internal backend and, where applicable, the client organization you are assigned to, for HR and workforce management.

We do not share your information with third parties for advertising purposes, and the App does not use advertising SDKs.

We retain your information for as long as your account is active or as needed to comply with legal, accounting, or employment record-keeping obligations, after which it is securely deleted or anonymized.

We use industry-standard measures, including encrypted network connections and secure storage of authentication tokens, to protect your information from unauthorized access.

Subject to applicable law, you may request access to, correction of, or deletion of your personal information by contacting us using the details below.

The App is intended for use by employees and contractors of Adecco Thailand and its clients. It is not directed at children, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at: